Free
Start managing your online reviews.
€0/ month excl. VAT
- Your Google reviews in one place
- No email or SMS
- Website option: €59 / month
No commitment
IndustriesHealthcare
Your patients are satisfied. They’ll say so, if they’re asked.
With Doctolib, the review request goes out on its own after “seen”. Moodi prepares replies in a medical tone. Reception has nothing to click.
No commitmentAutomatic sending with Super and Ultra
Move your mouse and Moodi follows; click it and it says hello.
More than 250 users trust us
At the practice, nobody has time to ask for a review.
The extension takes care of it after each “seen”, and Moodi prepares the replies.
Today
- Asking every patient for a review: reception doesn’t think of it between two calls.
- Replying without saying a word about treatment takes caution.
- With several practitioners, you lose track of where sending is running.
With Smilemood
- After “seen” in Doctolib, the request goes out on its own.
- A medical tone: no reply gives any treatment details.
- Several workstations linked to a single account, visible at a glance.
Three steps, and it’s set up.
The Doctolib diary stays open in Chrome, the extension does the rest.
1
Install the Chrome extension
It reads the appointments marked “seen” in your Doctolib diary.
Smilemood extensionDoctolib diary detected
2
Set the delay
Straight away, 15 minutes, 1 hour, 3 hours, or in the evening at 7 pm. Nothing goes out before activation.
After “seen”15 minutes
3
Inès M.Replied
Read over the replies
Moodi prepares in a medical tone, you read over each text.
Inès M.RepliedWhat changes for a practice.
Requests that go out on their own, careful replies, all your workstations in one place.
With Super and Ultra
The extension reads the diary, reception changes nothing.
The Chrome extension spots the appointments marked “seen” in your Doctolib diary and sends the request. No-shows, cancellations and people who refused notifications receive nothing.
- No button for reception to click
- No no-shows, no cancellations, no refused notifications
With Super and Ultra
Replies in a medical tone.
A public reply gives no treatment details. Moodi writes in that tone, and you read over each text.
- No treatment details
- The vocabulary of “patients” and “treatment”
−10% from 2 locations
Several practitioners, several workstations.
A centre with several workstations links to a single account, and a group of practices sees where automatic sending is running and where it has stopped.
- A single account for the centre
- Automatic sending tracked by practice
€59 per month, or included in Ultra
A practice website.
Three understated templates, your treatments, your practitioners and the link to your appointment booking.
- €59 per month excl. VAT, no set-up fee, no commitment.
- Your treatments and your practitioners
- The link to your appointment booking
Your satisfied patients will say so. 7 days free on Super and Ultra, no commitment.
Try Super for 7 daysYou stay in control.
Moodi suggests, you approve.
Nothing goes out without your approval, except what you have chosen to automate.
Your rules, by source and by rating.Automatic replies follow what you have decided.
1- and 2-star reviews stay pending your approval, unless you decide otherwise.★★★★★
Publishing on its own must be requested explicitly, with a warning and a double confirmation.
See the Reviews page
What our customers say.
“Since we started using SmileMood, our practice has seen a real change. The qualified reviews we receive on Google My Business strengthen our credibility and attract new patients. The AI assistant Moodi helps us reply to comments in a personalised way, which is crucial in the medical field. An essential solution for any clinic!”
Dr ÉmilieGeneral practitioner
“Thanks to SmileMood, we have been able to strengthen Demeco’s reputation by collecting more customer reviews. The tool is simple and effective, and it lets us improve our customer relationship by responding to feedback in real time.”
DamienDemeco
“SmileMood is a valuable asset for Ikadran! It lets us continuously measure our patients’ satisfaction and build a lasting relationship of trust. An essential solution for professionals in the medical sector.”
PhilippeIkadran
Choose your plan.
One price per location, no commitment, 7 days free on Super and Ultra.
Super
Your reviews, your Google Business Profile and Moodi
€59/ month excl. VAT per location
- Replies written by Moodi
- Review requests by email, SMS and QR code
- Automatic sending after every Doctolib appointment
No commitment
Ultra
Everything in Super, plus your website
€99/ month excl. VAT per location
- Everything in Super, plus:
- Your website, created with Moodi
- Google Maps ranking tracking
- TripAdvisor, Pages Jaunes and other platforms
No commitment
When paying annually−10%
The price drops with the number of locations
Quote on request above 20.
2 to 4−10%
5 to 9−20%
10 or more−30%
Prices excl. VAT.See all plans and pricing
Your questions.
Another question? All the answers are sorted by topic, with a search field.
All questionsDo I need to change my booking software?
No. The Smilemood extension for Chrome reads your Doctolib diary and sends the review request after the “seen” status. The diary must stay open in Chrome.
When does the request go out after “seen”?
You choose: straight away, 15 minutes later (the recommended setting), 1 hour, 3 hours, or in the evening at 7 pm. It goes out between 9 am and 8 pm, Monday to Saturday, 50 per day at most. These limits can be changed.
Who never receives a request?
Patients who did not attend, cancelled appointments and people who have refused notifications. The same appointment does not trigger two requests.
What does the extension read in my diary?
Appointments marked “seen”, with the patient’s first name, surname, email and phone number, to send them the review request.
Is the review request compatible with my professional rules?
They vary according to your professional body: check with it. A public reply must give no treatment details, and you read over each one.
Can Moodi mention a treatment in a reply?
It must not: a public reply gives no treatment details. You read over each text before publication.
See also.
To read before you start, and the features used most.