A page in your name, with your reviews and your rating.

Found on Google, cited by AI: the directory gives your business one more public page, with readable reviews and an explained rating.

Moodi, Smilemood’s assistant

Example, fictional business.

How we rate.

The method is written on every listing in the directory.

  1. 1All ratings are publishedLow ones included. Only the author’s first name is shown.
  2. 2The rating, from 5 reviewsIt takes 5 Smilemood reviews for a rating to be shown.
  3. 3A simple averageSmilemood reviews and Google reviews, each review counting as one.
  4. 4No duplicatesA review matched with a Google review already counted is removed from the calculation.
  5. 5Nobody pays to be ranked higher“Recommended” ranks rated businesses first, from the best rating to the lowest, then the others in alphabetical order.
A directory listing on a phone, fictional business

As few fake reviews as possible.

Automatic rules on every submission, and no way for a business to choose its reviews.

  1. 1One invitation, one reviewAn invited person can only submit one review per campaign.
  2. 2No burstsThe same email address: one review per business over 30 days. The same connection: three at most in 24 hours.
  3. 3Robots stay outA form filled in by a robot is not recorded.
  4. 4All ratings, unfilteredFrom 1 to 5 stars, the form is the same and no rating is set aside because of its value.
  5. 5The business touches nothingIt can neither edit nor remove a review. Its subscription gives it no rights over the reviews.
  6. 6Nothing in returnSmilemood offers nothing in exchange for a review.

We do not verify the identity of authors. A review that came through a personal link proves that the business invited that person. The details are in our review publication rules.

Moderation.

  1. 1A check after publicationA program reads every review. At the slightest doubt, a person from Smilemood decides.
  2. 2Eight grounds for removal, and not one moreA low rating or a criticism, even a harsh one, is never one of them.
  3. 3A “Report” link on every reviewA visitor, the business or a person named can write to us. The review stays online while it is being checked.
  4. 4The right to contestThe author of a hidden review receives the reason and a link to contest it.

What your page does for you.

For local SEO

A public page in your name, listed by industry and by city, with recent reviews and information consistent with your Google Business Profile.

For GEO

AI tools rely on clear pages and on reviews published by a third party. Your listing gives them both, without asking anything more of you.

For professionals.

Your listing uses your information, your photos and your reviews. If your business is already there, you can claim its page or ask for it to be removed.

Write to us

Your questions.

Another question? All the answers are sorted by topic, with a search field.

All questions
What is a Smilemood review?

A review left on a page in your name, from a campaign link or a QR code. It includes a rating, a text, a first name, a surname and an email address. Only the first name is shown publicly.

Can my customer also leave their review on Google?

Depending on your settings, they are then offered the option to copy their text and open Google. Nothing is published on Google on their behalf.

Are there limits to prevent abuse?

Yes: one review per contact per campaign, one review per email address per location over 30 days, three reviews per connection per location over 24 hours. The form also blocks automated submissions.

How is the directory rating calculated?

It is the average of Smilemood reviews and Google reviews, with each review counting as one. It is shown from 5 Smilemood reviews onwards, and all ratings are published, including low ones.

Can I ask for my listing to be removed?

Yes: write to us from the contact page, you can claim your listing or ask for it to be removed.

Where will the directory be?

At smilemood.fr/annuaire, as soon as it opens.

See also.

ReviewsGoogle, TripAdvisor, Pages Jaunes, Moodi’s repliesLocal SEOGoogle Maps ranking, Smilemood directory

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