Free
Start managing your online reviews.
€0/ month excl. VAT
- Your Google reviews in one place
- No review requests
- No email or SMS
No commitment
FeaturesCollect reviews
Your customers are happy. You still have to ask them.
By email, by SMS, with a campaign or a QR code displayed at your premises. Your customer lands on a page in your name, rates you in a few seconds, and the next day you know what the request achieved.
No commitment7 days free on Super and Ultra, no commitment
Move your mouse and Moodi follows; click it and it says hello.
More than 250 users trust us
A satisfied customer rarely leaves a review on their own.
Often you just need to ask them, at the right moment, without making anything complicated.
Today
- You think about asking for a review, then the day gets going again.
- Your customers don’t know where to leave their review, or how.
- You don’t know whether your requests make any difference.
With Smilemood
- A QR code on the counter, the bill, the quote or the invoice: one scan, and they rate you.
- Email and SMS campaigns in your business’s name.
- A report the next day: link opens, reviews left, average.
Three steps, and the reviews come in.
You choose how to ask. Your customer just has to rate you.
1
Choose how to ask
A QR code to display, an email, an SMS or a campaign sent to a contact list.
QR codeEmailSMS
2
Your customer rates you
They land on a page in your name, give a rating and write a few lines. Done.
Leave a review for “Le Comptoir Exemple”★★★★★
3
You see the result
The review joins your list, Moodi can reply to it, and the report tells you what the request achieved.
Campaign reportThe next day
More reviews, without spending your evenings on it.
Four ways to ask, one place to track what they bring in.
QR code
The QR code, where your customers are.
On the counter, on the bill, on the quote, with the invoice. Your customer scans it with their phone and lands on a page in your name.
- No contact details to ask for
- A report per day, per week or per month
- The number of scans of each QR code
1,000 emails and 50 SMS per month with Super, 3,000 and 200 with Ultra
Email and SMS campaigns.
You send a request to a contact list, in your business’s name, with the template of your choice. The next day, the campaign report gives you the result.
- In your business’s name
- The template of your choice
- Extra SMS if needed: 100 for €22 excl. VAT per month
The next day
You know what each request achieved.
The campaign report arrives 24 hours after sending. For a QR code, the report follows the frequency you have chosen.
- What was sent
- Link opens
- Reviews left and their average
Ask for your first reviews this week. 7 days free on Super and Ultra, no commitment.
Try Super for 7 daysWhy more reviews make a difference.
Regular reviews keep your profile alive, and what people say about you.
For Google
Google itself says its local ranking depends on relevance, distance and prominence. The number of reviews and the rating are part of that prominence.
For your future customers
A rating based on many recent reviews says more than a handful of old ones.
For AI tools
When someone asks an AI for a place near them, it relies on clear pages and published reviews.
You stay in control.
Moodi suggests, you approve.
Nothing goes out without your approval, except what you have chosen to automate.
Your rules, by source and by rating.Automatic replies follow what you have decided.
1- and 2-star reviews stay pending your approval, unless you decide otherwise.★★★★★
Publishing on its own must be requested explicitly, with a warning and a double confirmation.
See the Reviews page
What our customers say.
“Since we started using SmileMood, our practice has seen a real change. The qualified reviews we receive on Google My Business strengthen our credibility and attract new patients. The AI assistant Moodi helps us reply to comments in a personalised way, which is crucial in the medical field. An essential solution for any clinic!”
Dr ÉmilieGeneral practitioner
“Thanks to SmileMood, we have been able to strengthen Demeco’s reputation by collecting more customer reviews. The tool is simple and effective, and it lets us improve our customer relationship by responding to feedback in real time.”
DamienDemeco
“SmileMood is a valuable asset for Ikadran! It lets us continuously measure our patients’ satisfaction and build a lasting relationship of trust. An essential solution for professionals in the medical sector.”
PhilippeIkadran
Asking for reviews, in every plan.
Review requests come with Super. Ultra sends more emails and SMS every month.
Super
Your reviews, your Google Business Profile and Moodi
€59/ month excl. VAT per location
- Review requests by email, SMS and QR code
- 1,000 emails and 50 SMS per month
- Smilemood reviews and satisfaction questionnaire
No commitment
Ultra
Everything in Super, plus your website
€99/ month excl. VAT per location
- 3,000 emails and 200 SMS per month
- Everything in Super, plus your website
- Google Maps ranking tracking
No commitment
When paying annually−10%
The price drops with the number of locations
Quote on request above 20.
2 to 4−10%
5 to 9−20%
10 or more−30%
Prices excl. VAT.See all plans and pricing
Your questions.
Another question? All the answers are sorted by topic, with a search field.
All questionsHow do I ask my customers for a review?
By email, by SMS, with a campaign sent to a contact list, or with a QR code displayed in your business.
Do I need contact details for all my customers?
No. The QR code doesn’t need any. For an SMS, you need the customer’s number; for an email, their address.
How many emails and SMS can I send?
1,000 emails and 50 SMS per month per location with Super, 3,000 and 200 with Ultra. SMS packs can be added if needed: 100 for €22 excl. VAT per month, 500 for €110.
Is the satisfaction questionnaire included?
It is reserved for paid plans. Moodi prepares it, you read it over, and the main rating becomes a Smilemood review.
What is a Smilemood review?
A review left on a page in your name, from a campaign link or a QR code. It includes a rating, a text, a first name, a surname and an email address. Only the first name is shown publicly.
Can my customer also leave their review on Google?
Depending on your settings, they are then offered the option to copy their text and open Google. Nothing is published on Google on their behalf.
Are there limits to prevent abuse?
Yes: one review per contact per campaign, one review per email address per location over 30 days, three reviews per connection per location over 24 hours. The form also blocks automated submissions.
How is the directory rating calculated?
It is the average of Smilemood reviews and Google reviews, with each review counting as one. It is shown from 5 Smilemood reviews onwards, and all ratings are published, including low ones.
Goes well with it.
More reviews also means more reviews to reply to, and a profile that climbs.
ReviewsGoogle, TripAdvisor, Pages Jaunes, and Moodi’s replies.See the feature Notifications and reportsAlerts, morning summary, reports.See the feature Local SEOYour Google Maps ranking, around your location.See the feature My Google profileOpening hours, information and posts up to date.See the feature