Free
Start managing your online reviews.
€0/ month excl. VAT
- Your Google reviews in one place
- No email or SMS
- Website option: €59 / month
No commitment
FeaturesNotifications and reports
You know where you stand, without opening the app.
An alert when a negative review arrives, a summary in the morning, a report every week and every month. Each user sets what they receive.
No commitmentEveryone sets what they receive
Move your mouse and Moodi follows; click it and it says hello.
More than 250 users trust us
A negative review is often discovered too late.
Good news and bad news alike arrive in your inbox, at the right moment.
Today
- You find out about a negative review when a customer mentions it to you.
- To know how many reviews you have received, you have to log in.
- Everyone receives everything, or nobody receives anything.
With Smilemood
- An alert within 10 minutes for a Google review, during the day.
- The morning summary and the weekly and monthly reports.
- Each user chooses what they receive, and when.
Three steps, and you are notified.
You set it up once, the emails arrive at the right moment.
1
Choose your emails
Alert, summary, reports: each one is switched on in “Notifications”.
Negative review alertOn
2
Set the threshold and the time
The alert at 1, 2 or 3 stars, the summary at 7, 8 or 9 am.
Alert threshold1, 2 or 3 stars
3
Receive, and reply
The email includes the link to reply with Moodi.
Reply with Moodi ›
Real reports, in your inbox.
Real templates from the app, cropped, with sample data.
10 min
The negative review alert.
For a Google review, it arrives within 10 minutes during the day, 30 minutes at night. You choose the threshold: 1, 2 or 3 stars.
- The threshold you choose
- The text of the review in the email
- The link to reply with Moodi
7 h
The morning summary.
At 7, 8 or 9 am, on days when there is something new: reviews received and what is waiting for a reply.
- Only on days with something new
- The previous day’s reviews and their average
- What is waiting for a reply
Sun. 9 pm
The weekly report.
On Sunday at 9 pm, with a catch-up on Monday: what happened with your reviews.
- On Sunday evening
- A catch-up on Monday
- Can be switched on by each user
The 4th
The monthly report.
On the 4th of each month, with a catch-up until the 7th. And useful messages: campaign report, QR code report, Google Business Profile disconnected, ranking measurements used up.
- The 4th, catch-up until the 7th
- The campaign report the day after sending
- An email as soon as your Google Business Profile disconnects
Be notified from the next review onwards. 7 days free on Super and Ultra, no commitment.
Try Super for 7 daysEveryone receives what is useful to them.
Important messages go to the right person, without cluttering everyone else’s inbox.
The manager
They want the monthly report: they switch it on, and receive it on the 4th.
Reception
They want the alert: they receive it within 10 minutes, and reply with Moodi.
The group
Alerts and reports also exist in a multi-location version: a single view for the group, profile by profile.
What our customers say.
“Since we started using SmileMood, our practice has seen a real change. The qualified reviews we receive on Google My Business strengthen our credibility and attract new patients. The AI assistant Moodi helps us reply to comments in a personalised way, which is crucial in the medical field. An essential solution for any clinic!”
Dr ÉmilieGeneral practitioner
“Thanks to SmileMood, we have been able to strengthen Demeco’s reputation by collecting more customer reviews. The tool is simple and effective, and it lets us improve our customer relationship by responding to feedback in real time.”
DamienDemeco
“SmileMood is a valuable asset for Ikadran! It lets us continuously measure our patients’ satisfaction and build a lasting relationship of trust. An essential solution for professionals in the medical sector.”
PhilippeIkadran
Choose your plan.
One price per location, no commitment, 7 days free on Super and Ultra.
Super
Your reviews, your Google Business Profile and Moodi
€59/ month excl. VAT per location
- Replies written by Moodi
- Review requests by email, SMS and QR code
- Automatic sending after every Doctolib appointment
No commitment
Ultra
Everything in Super, plus your website
€99/ month excl. VAT per location
- Everything in Super, plus:
- Your website, created with Moodi
- Google Maps ranking tracking
- TripAdvisor, Pages Jaunes and other platforms
No commitment
When paying annually−10%
The price drops with the number of locations
Quote on request above 20.
2 to 4−10%
5 to 9−20%
10 or more−30%
Prices excl. VAT.See all plans and pricing
Your questions.
Another question? All the answers are sorted by topic, with a search field.
All questionsWhich emails will I receive?
The negative review alert, the morning summary, the weekly report, the monthly report, the campaign report, the QR code report, and useful messages: profile disconnected, ranking measurements used up.
Can I adjust them?
Yes, each user chooses in “Notifications”: alert threshold, time of the summary, frequency of the QR code report.
What time do the reports arrive?
The summary at 7, 8 or 9 am, on days when there is something new. The weekly report on Sunday at 9 pm, the monthly one on the 4th.
Can several people receive these emails?
Yes: the settings are specific to each user of the account.
Is there a version for a group?
Yes, alerts and reports also exist in a multi-location version, profile by profile.
What does the campaign report contain?
It arrives the day after sending: what was sent, link opens, reviews left and their average.
Goes well with it.
The emails keep you informed. These features help you act.